OK listen I am not going to get long winded here! I have used SiteGround for a long time! Still a great hosting platform!
Although they started moving to their own dashboard after they moved all there hardware to the Google Cloud… I really didn't like it to be honest… I digress…
However in the last year or so I really did notice that the support was starting to lack… where they used to go a few extra steps to help you out, they no longer do that… it was very subtle too! Today I had an issue with a site, that for some reason from the start was just running slow and hanging up… so today I hit up support…. and I was given the… get a developer etc…..
Now listen I don't expect them to fix all my site issues, but I did all the basics… and something is just not right. I would think maybe just a bit more help would be worth it… considering I was hosting about 80 websites with them across 6 different plans!
Anyways here was our convo… I crossed my name out just in case this gets shared, but I mean you can find my name on the site anyway LOL
I have had Stefan Sta in the past and he was helpful!
Maybe I am just being a whiny baby… it is very possible… I won't re-invent the wheel here but you can check out the follow blogs and see the writing is on the wall!
- https://blogaid.net/siteground-drops-wordpress-from-support/
- https://blog.wpx.net/siteground-dropped-all-wordpress-support-wpx-never-will/
- https://talk.lowendspirit.com/discussion/1924/siteground-to-drop-all-wordpress-related-support
- https://www.lowendtalk.com/discussion/167437/siteground-to-drop-all-wordpress-related-support
I did not plan on doing a post like this, but my convo today kind of pissed me off! That is why I am currently moving all my sites to Rocket.net…. You can see my review on Rocket.net here https://thedailysem.com/rocket-net-hosting/
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